Thank you for your interest in our products!

Please look over our size guides located below each product description to ensure you are purchasing the optimal size. This will help mitigate any additional freight and cost.

GENERAL SHIPPING INFORMATION

Domestic orders within the contiguous 48 United States will receive free shipping. It is our goal to process each order within 1-2 business days of purchase unless otherwise stated at checkout. STREAMS & GROUNDS partners with USPS, UPS and DHL for delivery. Once your item has been shipped, you will receive an email with relevant tracking information. Domestic purchases arrive within 3-5 business days once dispatched.

INTERNATIONAL DELIVERIES AND DUTY

International shipments are free for orders over $175. For orders destined for Canada, shipments are free for orders over $150. Otherwise, the shipment charge will be $25 USD. Items will be shipped via DHL Express or UPS unless otherwise clarified. International purchases arrive within 6-12 business days once dispatched.

Orders that are designated for shipment to countries outside of the U.S. may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. We are legally obligated to declare the items at their retail price. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from STREAMS & GROUNDS, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to STREAMS & GROUNDS.

RETURN & EXCHANGE POLICY

We are not able to offer returns or exchanges at this time as we are still navigating the path of a small business. Thank you for understanding.

If you've received damaged inventory please email streamsandgrounds@outlook.com.

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